Hi everyone, i have a big problem on my website. I’m trying to install and activate woocommerce (last version) but when I go to activate it, it make a fatal error blocking access to the site. The debug shows me that:
Errore sul database di WordPress: [Table ‘dbs356719.asdbactionscheduler_actions’ doesn’t exist]
SELECT a.action_id FROM asdbactionscheduler_actions a WHERE a.hook=’action_scheduler/migration_hook’ AND a.status=’in-progress’ ORDER BY scheduled_date_gmt DESC LIMIT 1
Errore sul database di WordPress: [Table ‘dbs356719.asdbactionscheduler_actions’ doesn’t exist]
SELECT a.action_id FROM asdbactionscheduler_actions a WHERE a.hook=’action_scheduler/migration_hook’ AND a.status=’pending’ ORDER BY scheduled_date_gmt ASC LIMIT 1
Errore sul database di WordPress: [Table ‘dbs356719.asdbactionscheduler_actions’ doesn’t exist]
SELECT a.action_id FROM asdbactionscheduler_actions a WHERE a.hook=’action_scheduler/migration_hook’ AND a.status=’in-progress’ ORDER BY scheduled_date_gmt DESC LIMIT 1
Errore sul database di WordPress: [Table ‘dbs356719.asdbactionscheduler_actions’ doesn’t exist]
SELECT a.action_id FROM asdbactionscheduler_actions a WHERE a.hook=’action_scheduler/migration_hook’ AND a.status=’pending’ ORDER BY scheduled_date_gmt ASC LIMIT 1
Errore sul database di WordPress: [Table ‘dbs356719.asdbactionscheduler_groups’ doesn’t exist]
SELECT group_id FROM asdbactionscheduler_groups WHERE slug=’action-scheduler-migration’
Errore sul database di WordPress: [Table ‘dbs356719.asdbactionscheduler_groups’ doesn’t exist]
SHOW FULL COLUMNS FROM asdbactionscheduler_groups
Errore sul database di WordPress: [Table ‘dbs356719.asdbactionscheduler_actions’ doesn’t exist]
SHOW FULL COLUMNS FROM asdbactionscheduler_actions
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Only version 3.1.6 works good.
I’ve contacted woocommerce support, here is their answer:
Hi Alberto,
Thank you for reaching out to WooCommerce.com support.
I understand that when you’re activating WooCommerce on your site, you’re seeing the following error:
Errore sul database di WordPress: [Table ‘dbs356719.asdbactionscheduler_actions’ doesn’t exist]
SELECT a.action_id FROM asdbactionscheduler_actions a WHERE a.hook=’action_scheduler/migration_hook’ AND a.status=’in-progress’ ORDER BY scheduled_date_gmt DESC LIMIT 1
The error occurs when one of the active plugins or themes is conflicting with WooCommerce.
The best way to determine if the issue is being caused by a theme and/or plugin is to temporarily switch your theme to Storefront (https://woocommerce.com/products/storefront/?aff=10486&cid=1131038) and disable all plugins. Finally, test to see if the issue is resolved by activating WooCommerce.
To figure out which plugin is causing the problem, continue to the next step – reactivate your other plugins one by one, testing after each, until you find the one causing conflict.
Here’s a more extensive explanation in our docs: https://docs.woocommerce.com/document/how-to-test-for-conflicts/
Tools to help you troubleshoot:
Meks Quick Plugin Disabler is a plugin you can install which will remember what plugins you currently have active so it’s easy to switch them back on. Link: https://wordpress.org/plugins/meks-quick-plugin-disabler/
You can clone your site to a staging environment and perform tests without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin. Link: https://wordpress.org/plugins/wp-staging/
As a heads up, this support channel is for customers of our premium products sold on WooCommerce.com Extension Store, so the support we can provide you here is a bit limited. If you need additional assistance, please make a post on the WooCommerce Support Forums. Many of our team members help out there as well.
If you have purchased a product on WooCommerce.com, please reply here with the order number for your purchase so we can look this up and help further.
I’ve followed the instructions but:
Thanks for reply, Unfortunately your following istructions doesn’t work for me. I’ve deactivated all plugins i have and after i’ve installed woocommerce storefront, wordpress report to me the same error. There is a problem with database, my hosting can’t resolve my problem, they suggests me to contact you. I have no idea how to resolve the problem, i need the last version of woocommerce for my shopping online or my activity will stop. It seems that the problem is in “asdbactionscheduler_actions”, i dont know if it is a table of database in conflict, i have no tables in database called “asdbactionscheduler_actions”, i only know that “asdb” is a prefix assigned by me for the tables. Please help me.
Now wordpress give me these errors:
Errore sul database di WordPress: [Table ‘dbs356719.asdbactionscheduler_actions’ doesn’t exist]
SELECT a.action_id FROM asdbactionscheduler_actions a WHERE a.hook=’action_scheduler/migration_hook’ AND a.status=’in-progress’ ORDER BY scheduled_date_gmt DESC LIMIT 1
Errore sul database di WordPress: [Table ‘dbs356719.asdbactionscheduler_actions’ doesn’t exist]
SELECT a.action_id FROM asdbactionscheduler_actions a WHERE a.hook=’action_scheduler/migration_hook’ AND a.status=’pending’ ORDER BY scheduled_date_gmt ASC LIMIT 1
Errore sul database di WordPress: [Table ‘dbs356719.asdbactionscheduler_actions’ doesn’t exist]
SELECT a.action_id FROM asdbactionscheduler_actions a WHERE a.hook=’action_scheduler/migration_hook’ AND a.status=’in-progress’ ORDER BY scheduled_date_gmt DESC LIMIT 1
Errore sul database di WordPress: [Table ‘dbs356719.asdbactionscheduler_actions’ doesn’t exist]
SELECT a.action_id FROM asdbactionscheduler_actions a WHERE a.hook=’action_scheduler/migration_hook’ AND a.status=’pending’ ORDER BY scheduled_date_gmt ASC LIMIT 1
Errore sul database di WordPress: [Table ‘dbs356719.asdbactionscheduler_groups’ doesn’t exist]
SELECT group_id FROM asdbactionscheduler_groups WHERE slug=’action-scheduler-migration’
Errore sul database di WordPress: [Table ‘dbs356719.asdbactionscheduler_groups’ doesn’t exist]
SHOW FULL COLUMNS FROM asdbactionscheduler_groups
Errore sul database di WordPress: [Table ‘dbs356719.asdbactionscheduler_actions’ doesn’t exist]
SHOW FULL COLUMNS FROM asdbactionscheduler_actions